Terms & Conditions
Last Update: 12th April 2015
- Prices quoted are EXCLUDING shipping fees.
- Shipping fees quoted will include postage and packaging cost. We will pack the items in our best effort basis to ensure our customer receives the orders in good condition.
- We ensure all items are shipped out in brand new and perfect condition. We regret to inform you that www.Lazy-Bee.com is NOT responsible and will NOT replace any orders that are lost, misplaced, stolen or damaged. Your tracking number is proof your package was shipped.
- All pictures shown may be vary from the actual goods due to lighting or monitor resolution. If you are sensitive on this, please don't make any order.
- Please order at your own risk and interpretation.
- If you have provided the wrong order or with the wrong address, we will not be responsible for losses as a result of this, so please make sure you have thoroughly checked your address and orders before final check out.
- Once you have placed your order, you will receive an email acknowledging the details of your order. However, this email is NOT an acceptance of your order. Full payment is needed to be made within 48 hours otherwise the order will be automatically Cancelled / Rejected. Please provide proof of payment/transaction to make it easier for us to track your payment and to release the order.
- Once the payment is received, it will take 1 to 3 business working days to process your order before sending for delivery.
- 100% refund in the event if the item is unavailable.
- We will try to ensure the accuracy of all information and pricing on our website, however errors may occur. In the event of a pricing error on the item which you have ordered, we will notify you and provide an option to proceed the order at the correct price or to cancel the order for the item. If the payment had already been remitted, we will refund the full amount for the item.
- Pre-Order items will be fulfilled on the best effort basis. Standard delivery lead time will be between 3 to 4 weeks. In the event if the pre-order takes longer time to be fulfilled, we will inform you for the revised estimated delivery date. Note that all deliveries for pre-order are subject to supplier's delivery lead time and custom's clearance which may delay the overall delivery time.
We currently only accept Ringgit Malaysia and shall accept RM as the official currency for all calculations.
Non-acceptance of Order:
Order acceptance and the completion of the contract between you and us will take place on the dispatch of the Products ordered to you unless we have notified you that we do not accept your order.
Non-acceptance of an order may be a result of one of the following:
- The product that you have ordered is unavailable in stock
- Our inability to obtain authorization for your payment
- The identification of a pricing or product description error
Out of Stock Policy:
Sometimes the items may end up out of stock when it still shows up on our website. If we are out of stock on any items, we will send out a refund to your original form of payment for the amount of the out of stock items.
All purchases made are final. www.Lazy-Bee.com will make sure all items are sent out in the best conditions. Returns and refunds will only be accepted for incorrectly sent. You would need to inform us within 48 hours when you have received your order for us to rectify the order. We will either replace the items or issue a refund if advised within the claim period above.
General requirements of Return are as follow:
- The items must be in new condition and returned in the original packaging along with all accessories.
- The items must not have been used.
How Refund are Issued?
- Most refunds are issued based on the payment method used at the time of purchase. You will still need to return your items within 7 days.
- Your refund will only been processed after we have receive the return items.
Please note that www.Lazy-Bee.com reserves the rights to accept or reject a return in any event.
Bank Transfer or Paypal.
Secured Purchase with Paypal:
If you have a PayPal account, you can use PayPal to pay for your purchase with us. Once you have created an order and proceed to choose Paypal as payment method, you will be asked to log in to your account with your email address (this is needed to send payment instructions and acknowledgements) and password to confirm the payment. PayPal never shares your financial information with us. You can sign up for a PayPal account at www.paypal.com and it's free.
*** Transaction fee may apply.
Paypal (https://www.paypal.com) is committed to handling your customer information with high standards of information security. Your credit card and bank account information are stored only in encrypted form on computers that are not connected to the Internet. They restrict access to your personally identifiable information to employees who need to know that information in order to provide products or services to you. They maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
NOTE: These terms and conditions may be changed without prior notice. www.Lazy-Bee.com reserves the rights to modify or change the contents of these terms and conditions without prior notice.